Operations
Real-Time Dispatch Board
Drag a job onto a different engineer and the schedule, customer notification and route all update instantly.
Live · auto-refreshing
Jobs today
8
+9%£15,320 booked
At risk of SLA breach
1
-1%Auto-escalated
Completed
1
+12%First-time fix 94%
Avg response
47 min
-18%Against 4h SLA
Today's schedule
07:00 – 18:00 · drag jobs between engineers
Engineer
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
MH
Marcus Hale
Electrical · 92%
JF
Jodie Fenn
HVAC · 78%
RP
Ravi Patel
Mechanical · 64%
TW
Tomasz Wójcik
Plumbing · 88%
AB
Amara Boateng
Compliance · 55%
EM
Ellie Marsh
Electrical · 71%
Job queue
Unassigned and incoming work
| Job | Customer | SLA | Value | Status |
|---|---|---|---|---|
Substation inspection J-8801 | Fenwick Utilities | Met | £1,450 | Complete |
AHU filter change J-8802 | Harlow Facilities | On track | £780 | In progress |
Emergency boiler repair J-8803 | Verity Care Homes | 2h 14m left | £2,100 | At risk |
Site power distribution J-8804 | Belmont Construction | On track | £3,400 | In progress |
Dock leveller service J-8805 | Northgate Logistics | On track | £990 | Scheduled |
Compressor overhaul J-8806 | Kestrel Manufacturing | On track | £1,860 | Scheduled |
Lighting fault — store 14 J-8807 | Cobalt Retail Group | On track | £540 | Scheduled |
CRAC unit commissioning J-8808 | Orbit Data Centres | On track | £4,200 | Scheduled |
Team status
Marcus HaleOn site
Jodie FennTravelling
Ravi PatelOn site
Tomasz WójcikAvailable
Amara BoatengBreak
Ellie MarshOn site
AI insight
J-8803 will breach in 2h 14m. Ellie Marsh finishes at Belmont at 13:00 and is 11 minutes away — reassigning now protects £4,200 in SLA credits.